Frequently Asked Questions About AAOS

Account & Login

How do I create an AAOS account?

  1. Check the upper right-hand corner on the AAOS Home page
  2. Click on "Login/Create Account"
  3. Click on "Create Account"
  4. Enter the email address that will be associated with your account
  5. Complete the required information and submit

How do I log into my AAOS account?

  1. Check the upper right-hand corner on the AAOS Home page
  2. Click on "Login/Create Account"
  3. Sign into your account with your Username (User ID) and Password

How do I reset my account password?

  1. Login to your AAOS account
  2. Click on "Forgot my Password"
  3. Enter the email address associated with your AAOS account to receive password reset instructions via email

How do I make changes to my Username or Password?

  1. Login to your AAOS account
  2. From the My Account page, in the left navigation bar, click on "Username/Password"
  3. Click on "Change Username" or "Change Password"
  4. Save changes

How do I retrieve my Username?

  1. Login to your AAOS account
  2. Click on "Forgot my Username"
  3. Enter the email address associated with your AAOS account to receive username reset instructions via email

How do I find my AAOS ID number?

  1. Login to your AAOS account
  2. Your Membership Summary is listed on the My Account page
  3. Your AAOS ID number is included here

How do I print a receipt or access my purchase history?

  1. Login to your AAOS account
  2. From the My Account page, access the left navigation menu
  3. Under Purchases, click on "Purchase History"
  4. Click on your order number
  5. Click "Printable View"
  6. Print receipt

How do I pay my account balance online?

  1. Login to your AAOS account
  2. From the My Account page, access the left navigation menu
  3. Under Purchases, click on "Pay My Balance"
  4. Click on the order number 
  5. Check the box to select your order number
  6. Complete payment information and click on "Pay Now"

How do I add or delete a credit card from my account?

  1. Login to your AAOS account
  2. From the My Account page, access the left navigation menu
  3. Under Purchases, click on "Manage Payment Methods"
  4. Click on "Add a New Card" or "Delete Card" and complete information