Refund & Cancellation Policies
Refund Policy
Cancellation requests must be submitted in writing to Customer Service or mail to AAOS, 9400 W Higgins Rd, Rosemont, IL 60018.
Course cancellations are subject to the following refund policy. Webinars and Webcast registration fees are non-refundable (you will be notified if a replay is available to watch at a later date).
- 30+ days prior to the course - course fee less $200 [cancellation fee] will be issued
- 29 days or less prior to the course - no refunds will be issued
Course Cancellation
The Academy reserves the right to cancel a course at any time. Any person who has registered for the course will be notified by email at the address noted in the AAOS member database. A telephone call will also be made to each registrant for whom a number is available. Costs incurred by the registrant, such as airline or hotel penalties, are the responsibility of the registrant.
For additional information or to register, call AAOS Customer Service Department at 1 (800) 626-6726 (US & Canada) or 1-847-823-7186 for outside US & Canada Monday - Friday 8AM - 5PM CT or email to customerservice@aaos.org