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Customer and Member Services Team

Member satisfaction is our top priority. Our Customer and Member Services team is here to provide you with the help you need.

Important News: The Academy has implemented changes to our standard business operations due to the impact of COVID-19. These changes may result in slightly higher wait times. We thank you for your patience.

For quick answers to the most frequently asked questions about AAOS, please visit our FAQs page.

Online inquires can be submitted via our AAOS Contact Us form 24 hours a day, 7 days a week.

Customer Service and Product Information

  • 800-626-6726
  • 847-823-7186 (outside of the US)

Member Services

  • 877-244-5960
  • 847-823-7186 (outside of the US)

Business Hours

Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.